Returns & Exchanges

At Hairbrella, we want you to be completely satisfied with your purchase of our rain-protective fashion essentials. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

3

Package Your Items

Securely pack your Hairbrella products in their original packaging, ensuring all tags are attached and the items are free from any signs of wear.

4

Drop Off and Refund

Drop off your package at the designated carrier location; once received and inspected, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing